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02

Installers

Reliable supply chains, clear data sheets, fast answers.

Installation companies do not need marketing slides — they need lead times that hold and contacts who answer questions. We have in-house production in Aarau and Tîrgu Mureș, a well-coordinated back-office team in Suhr and a dense partner network across Switzerland.

02.1

Delivery & logistics

Warehouse in Suhr for the standard range, in-house production in Aarau for custom lengths and profile luminaires. Express deliveries for refurbishment and repair cases, directly to the construction site on request.

02.2

Service & warranty

Spare parts from Swiss in-house production — still available years later. We repair and refurbish existing installations instead of replacing them completely when that makes economic sense.

02.3

Training & commissioning

We train your fitters on new control systems (DALI-2, esave, Cititouch, iBricks) — in-house or on your site. On request, we take on the full commissioning of complex installations.

02.4

How we work with installers

On site, what counts is having the right material in the right place at the right time. So our work starts before you submit your quote and ends only when the installation is running.

  1. Documents for your quote

    For your installation quote you receive all relevant documents: luminaire list, data sheets, installation instructions and luminaire layout plans. This way you price the job with the material that will actually arrive on site.

  2. Parts lists per project

    We draw up project-specific parts lists, for large halls also for each axis separately. Luminaires and profiles are pre-assembled and tested at the factory, so that less cutting and wiring is needed on site.

  3. Delivery timed to the build

    We coordinate delivery with your construction schedule, pre-palletised and in project packaging, directly to the site on request. This saves time spent searching and reduces packaging waste on site.

  4. Briefing and installation

    Before work starts, we brief your fitters on installation and connection, for custom luminaires directly on the job. We answer questions during installation on site rather than referring you to a hotline.

  5. Commissioning

    We set up controls such as DALI-2 or esave together with you or take over commissioning entirely. We aim the luminaires according to the lighting plan and readjust until light and controls are properly matched.

  6. Service after acceptance

    Our luminaires are built ready-to-repair, with replaceable components. If a part fails, you replace the part, not the luminaire, and we supply the spare part from our own production.

02.5

Standards and regulations

You are responsible for the electrical installation under the Low-Voltage Installation Ordinance (NIV). We are authorised to conduct certified training for holders of an installation permit under the NIV. Topics range from lighting and control technology to the standards used for design, and are tailored to your team.

The lighting values are set by the design: indoor spaces to SN EN 12464-1, sports facilities to SN EN 12193, streets to SN EN 13201. Whether the installed system achieves them also depends on aiming, mounting height and control settings. Since the 2021 edition, EN 12464-1 also lists the values for walls, ceilings and cylindrical illuminance directly in its tables. Our article summarises what EN 12464-1 requires today.

02.6

Funding: your role in the project

For funded refurbishments, the grant also depends on when you place your order. ProKilowatt allows implementation only after the funding decision, and Lightbankplus allows orders only after provisional admission. Placing the order already counts as the start of the project, so ordering too early puts the grant at risk. For funded projects this means: decision first, then the order.

After installation, the lighting is measured: illuminance levels may exceed the values of EN 12464 by no more than 20%, verified by a signed measurement report. If electricity savings fall short of the application, the grant is generally reduced, for example when dimming levels are set differently from the design. We carry out the measurement and report on request, and we have summarised other typical ProKilowatt pitfalls.

02.7

From our projects

Römerpark Housing Development
Kaiseraugst · September 2022
Römerpark Housing Development

For the Römerpark we supplied 1'137 luminaires over twelve months, with project-specific parts lists and deliveries that followed the construction sequence. The material arrived on site in the order it was installed. We resolved installation questions directly on site with the electrical contractor, and because all luminaires are repairable, maintenance stays predictable.

Number of luminaires
1'137
Project duration
12 months
SBB Rail Technology Center
Hägendorf · December 2023
SBB Rail Technology Center

We assembled the light-line inserts exactly as the electrical contractor needed them. They were delivered pre-palletised in project packaging, with little packaging waste and no searching on site, and the whole hall was installed within the specified time window. Each insert can later be cleaned of dust and repaired without effort.

Number of luminaires
432
Installation time
3 weeks
Control system
DALI
02.8

Your contact

Michael Etter is your contact for quotes, delivery dates and commissioning. Questions about parts lists, connection or controls go to someone who knows your project, not into a queue. Training dates for your team can also be arranged directly this way.